Project Systems Coordinator
- Project Systems Expertise with Collaborative Impact
- Flexible Work Environment
- Attractive Salary Packaging Benefits
Help Drive a Major Systems Transformation
We are seeking an experienced and highly organised Project Systems Coordinator on a Fixed Term Full Time (6 months) to play a pivotal role in the implementation and adoption of new organisational systems across Interchange. This is an exciting opportunity to contribute to a key organisational project while working closely with senior leaders, operational teams and external system providers.
About the Role
Reporting to the Chief Financial Officer, the Project Systems Coordinator will be responsible for coordinating and supporting the full implementation, operational readiness and adoption of new organisational systems across Interchange. The role will act as the central link between the system provider and internal stakeholders, ensuring project activities are delivered on time and aligned with business requirements.
Why Join Us?
- SCHADS Level 5.1 - $53.43 per hour
- Generous NFP salary packaging
- Benefit from our Rewards and Recognition Programs
- Access to Employee Assistance Program
- Opportunities for growth and professional development.
- Brand new office in Belmont Hub, above library and next door to great gym and swimming complex
Key responsibilities include:
- Coordinating project activities, implementation schedules and project documentation.
- Working closely with system providers and internal stakeholders throughout implementation.
- Facilitating stakeholder consultation, workshops and user engagement activities.
- Supporting system configuration, testing, issue resolution and deployment activities.
- Developing process maps, standard operating procedures, work instructions and user guides.
- Coordinating User Acceptance Testing (UAT) and supporting business readiness activities.
- Developing training resources and supporting end-user training.
- Assisting with change management initiatives to maximise adoption and successful transition into business-as-usual operations.
About You
You are a proactive and solutions-focused professional who enjoys improving systems and processes, building strong stakeholder relationships and turning complex information into practical and user-friendly resources.
To be successful in this role, you will have:
- Demonstrated experience coordinating projects, system implementations or business improvement initiatives.
- Experience working with external providers and internal stakeholders.
- Experience developing business process documentation, workflows, procedures and work instructions.
- Strong project coordination and organisational skills.
- Exceptional written communication skills with the ability to create clear user documentation and training materials.
- Strong stakeholder engagement, relationship management and consultation skills.
- High-level proficiency with Microsoft Office Suite, Teams and SharePoint.
- The ability to work autonomously, manage competing priorities and deliver outcomes within deadlines.
Highly Desirable
- Experience using or implementing Nightingale, KeyPay, Employment Hero and/or Wise systems.
- Experience within disability services, community services or the not-for-profit sector.
- Knowledge of NDIS-funded services and operational environments.
Our Values:
Working at Interchange we focus on finding individuals who are passionate about putting people at the centre of everything they do, and share our values of:
- Individuality – valuing people, staff, partners, and services
- Respect – valuing choice, culture, and diversity
- Empowerment – valuing abilities, goals, and learning
- Belonging – valuing relationships and shared places
About Us:
For over 30 years, Interchange has been a trusted provider of individualised, community-based support for West Australians with disability. Following a recent merger, Diversity South is now proudly powered by Interchange Inc, strengthening our shared commitment to championing the rights of people with disability across Perth and the Peel region.
Together, we believe that everyone belongs. Our teams work in partnership with customers, helping them grow and flourish in their homes and communities through person-centred, flexible support. As a registered NDIS provider, we are passionate about creating inclusive communities and a welcoming workplace for all.
Ready to make an impact?
Interchange encourages applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people who identify as LGBTQI+ and people living with disabilities.
To apply for this role, please use the Seek "Apply" button. Prepare a cover letter (no more than 2 pages) outlining how you meet each of the selection criteria and attach a current resume including two professional referees.
For confidential enquiries please contact HR@interchangewa.org.au
Please do not use Internet Explorer 8 or earlier versions.